Terms of Service

Effective Date: July 31, 2026

Welcome to InstantFlow CRM ("Company," "we," "our," or "us"). By accessing or using our website, software, or services, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use our services.

1. Services

InstantFlow CRM provides customer relationship management (CRM) software, communication tools, workflow automation, appointment scheduling, customer messaging, and related business automation services for businesses.

Our platform helps businesses manage communications with customers who have already contacted them. InstantFlow CRM does not purchase, sell, rent, or distribute consumer leads or lead lists.

2. User Responsibilities

By using our services, you agree to:

• Provide accurate and truthful information.

• Use our services only for lawful business purposes.

• Comply with all applicable laws and regulations.

• Maintain the confidentiality of your account credentials.

• Refrain from using our platform to send spam, unsolicited communications, or unlawful messages.

3. SMS Communications

By voluntarily providing your mobile phone number and opting in, you consent to receive text messages from InstantFlow CRM regarding:

• Appointment confirmations

• Appointment reminders

• Customer support

• Account notifications

• Service updates

• Responses to inquiries you submit

Message frequency varies based on your interactions with us.

Message and data rates may apply according to your mobile carrier's plan.

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact us using the information provided on our Contact page.

Wireless carriers are not liable for delayed or undelivered messages.

4. Consent

Submitting a contact form does not automatically enroll you in SMS communications unless you voluntarily select the SMS consent checkbox.

Your consent is not a condition of purchasing any products or services.

5. Intellectual Property

All content on this website, including logos, graphics, text, software, branding, and design elements, is the property of InstantFlow CRM unless otherwise stated.

You may not reproduce, distribute, modify, or use our content without prior written permission.

6. Disclaimer

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

We do not guarantee uninterrupted service, error-free operation, or specific business outcomes.

7. Limitation of Liability

To the fullest extent permitted by law, InstantFlow CRM shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

8. Privacy

Your use of our services is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Changes to These Terms

We may update these Terms of Service at any time.

Updated versions will be posted on this page with a revised effective date.

Your continued use of the website or services after changes become effective constitutes acceptance of the revised Terms.

10. Contact Information

If you have questions regarding these Terms of Service, please contact us through the contact information provided on our website.

SMS Program Summary

Program Name: InstantFlow CRM Customer Communications

Message Types:

• Appointment reminders

• Appointment confirmations

• Customer support

• Account notifications

• Service updates

• Responses to customer inquiries

Message Frequency: Varies based on customer interaction.

Cost: Message and data rates may apply.

Opt-Out: Reply STOP to cancel SMS messages.

Help: Reply HELP for assistance or contact us through our website.

By opting in to receive SMS communications from InstantFlow CRM, you acknowledge that you have read and agree to these Terms of Service and our Privacy Policy.