Privacy Policy

Effective Date: July 31, 2026

InstantFlow CRM ("Company," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you interact with our website or services:

• Name

• Email address

• Phone number

• Company name

• Information you voluntarily submit through contact forms

• Appointment scheduling information

• Communications with our support team

• Website usage information collected through cookies and analytics tools

How We Use Your Information

We use the information we collect to:

• Respond to inquiries

• Schedule consultations or appointments

• Provide customer support

• Deliver CRM and automation services

• Improve our website and services

• Send important account or service notifications

• Respond to requests submitted through our website

If you have provided your consent, we may also communicate with you via SMS regarding your inquiry, appointment, or account.

SMS Communications

If you voluntarily opt in to receive SMS messages, you may receive text messages regarding:

• Appointment confirmations

• Appointment reminders

• Customer support

• Service updates

• Account notifications

• Responses to your inquiries

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP.

Reply HELP for assistance.

Your consent to receive text messages is voluntary and is not a condition of purchasing any products or services.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information only with trusted service providers who assist in operating our website or delivering our services, including website hosting, CRM infrastructure, communication providers, payment processors, and similar vendors that support our business.

These providers are permitted to use your information only to perform services on our behalf.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Messaging services.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of electronic transmission or storage is completely secure, we strive to protect your information using commercially reasonable security measures.

Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyze website traffic

• Understand visitor behavior

• Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Third-Party Services

Our website may utilize trusted third-party providers to deliver certain services, including CRM functionality, appointment scheduling, analytics, communications, payment processing, and cloud hosting.

These providers maintain their own privacy policies governing the information they process.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information where applicable

• Withdraw consent for communications

• Opt out of SMS communications at any time by replying STOP

Children's Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated Effective Date.

Your continued use of our website or services after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us using the contact information provided on our website.